Omnichannel Support, One Seamless Experience
Outsource Customer Service for:
Call Center
Social Media
Outbound Sales
Help Desk
Live Chat
Ecommerce CX
Customer Support Outsourcing
Provide round-the-clock, multilingual support to your customers with our highly trained agents. We focus on speed, empathy, and resolution to strengthen loyalty and satisfaction.
Sales Support & Lead Generation
Boost your revenue with skilled sales agents who can close deals, nurture leads, and upsell — all while representing your brand with professionalism.
Technical & Help Desk Support Service
From troubleshooting to advanced technical guidance, our IT and SaaS-trained agents deliver solutions that keep your customers moving.
Back-Office & Administrative Support
Streamline your operations with our efficient back-office teams, ensuring your core business runs smoothly while we handle the details.
Boosting Businesses
+25%
CSAT
-30%
Average Response & Resolution Time
+20%
Sales Conversion & Retention
-40%
Operational Costs
Industries
E-commerce & Retail
We manage patient inquiries, scheduling, insurance verification, and telemedicine assistance while maintaining HIPAA-level confidentiality. Stratify’s support teams reduce call wait times, improve patient satisfaction, and ensure seamless communication between healthcare providers and their patients.
Didn't see your industry?
We'll adapt to your needs
Process
The simple method behind our success
0 1
Onboarding
Your dedicated onboarding manager works with you to define goals, set processes, and map out the recruitment and launch plan.
0 2
Sourcing
Our recruitment experts headhunt and screen the best English and Spanish-speaking talent for your needs.
0 3
Training
We create training programs and certification plans alongside you to ensure your team is fully prepared.
0 4
Production
Our dedicated agents start delivering results, back by, KPI based system that is monitored for quality results.
0 5
Continuous Growth
We partner with you to optimize performance, increase efficiency, and scale your team as your business grows.
Success Stories
Our clients feedback at Stratify services.
“I'm a testimonial. Click to edit me and add text that says something nice about you and your services. Let your customers review you and tell their friends how great you are.”
Jenifer Cohen
“I'm a testimonial. Click to edit me and add text that says something nice about you and your services. Let your customers review you and tell their friends how great you are.”
Maria Goncavales
“I'm a testimonial. Click to edit me and add text that says something nice about you and your services. Let your customers review you and tell their friends how great you are.”
Michael Soveign
Get Started
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Our Partners and Clients
